Terms of service
Domestic Shipping
All domestic orders are shipped via USPS.
International Shipping
All international orders are shipped via USPS Priority International. All tax, customs and import duties will be levied by the customer’s local government. Any additional taxes and fees are the responsibility of the customer. This can range from 20%–40% of the order value. If the customer fails to retrieve their package, the cost to return the package will be the responsibility of the customer.
*Items will ship from Los Angeles, California (United States) with an official invoice declaring the exact total of merchandise purchased in US dollars. All orders will be shipped with insurance. If you have questions about your shipment, please email via the contact form.
Processing
All orders will be processed within 4 business days upon payment approval, excluding weekends and holidays.
Orders will be shipped according to customer’s specified address. RECEPTION is not responsible for items delivered to incorrect shipping addresses. If a shipment is returned to us for any reason, the customer will be responsible for the cost to re-ship.
RECEPTION is not responsible for any lost or stolen merchandise incurred upon shipping. All stated shipping times are an estimate and not a guarantee. Shipping speeds for International orders are not guaranteed, but most orders arrive within the stated window. Please contact the shipping service directly for a more precise estimate once orders have been dispatched.
Returns
All sales are final.
All domestic orders are shipped via USPS.
International Shipping
All international orders are shipped via USPS Priority International. All tax, customs and import duties will be levied by the customer’s local government. Any additional taxes and fees are the responsibility of the customer. This can range from 20%–40% of the order value. If the customer fails to retrieve their package, the cost to return the package will be the responsibility of the customer.
*Items will ship from Los Angeles, California (United States) with an official invoice declaring the exact total of merchandise purchased in US dollars. All orders will be shipped with insurance. If you have questions about your shipment, please email via the contact form.
Processing
All orders will be processed within 4 business days upon payment approval, excluding weekends and holidays.
Orders will be shipped according to customer’s specified address. RECEPTION is not responsible for items delivered to incorrect shipping addresses. If a shipment is returned to us for any reason, the customer will be responsible for the cost to re-ship.
RECEPTION is not responsible for any lost or stolen merchandise incurred upon shipping. All stated shipping times are an estimate and not a guarantee. Shipping speeds for International orders are not guaranteed, but most orders arrive within the stated window. Please contact the shipping service directly for a more precise estimate once orders have been dispatched.
Returns
All sales are final.